Policy Pansy Nails and Spa | Schedule Anyone

Policy

Salon Policy

SALON POLICY Our policy is to protect your right and guaran...read more

Salon Policy

SALON POLICY Our policy is to protect your right and guarantee your satisfaction with the service(s) that we provided. It is not affected by your rights under Consumer Right Act 2015. To allow us to provide a quality service as efficiently as possible, you need to: 1. Ask for the service which you would like to have. 2. Inform our staff if you are allergic to any chemicals or substances before receiving any service. 3. Whilst receiving any service please provide our staff with your feedback and or comments on their services so our staff can satisfy your requirements straight away. 4. Inform the staff /salon manager immediately if you have any concern relating to the salon, the staff, or any service. 5. Inform the staff /salon manager immediately if you have any concern that you have any infection or any other abnormal reaction or condition with respect to your nails. GUARANTEE Please remember, nails are jewels, not tools. Be kind to your nails and they will look beautiful for weeks after your service ? Enhancements and gel polish manicures are guaranteed for 48 hours days after your appointment. If you lose an enhancement or notice chips or lifting within 48 hours , please call us to schedule a free repair. ? You must arrange an appointment to have your nails fixed within 5 days after your initial service. ? Repairs after 3 days or for breakages, tears, and corner breaks will be charged . ? Traditional polish services are not guaranteed. ? We will not be responsible for any breaking or infected nails. ? If you damage the original design a charge will apply for repairs. ? We will charge you for the costs of any repairs or replacements that we have to carry out due to your own lack of care for your nails, or the finish to your nails (in that they are broken, chipped or start to lift). REFUND No cash refunds will be given after you have left the salon. As soon as you have walked out the salon door that means you have accepted and are happy with the service provided to

Salon Policy

SALON POLICY - WE RESERVE THE RIGHT TO REFUSE SERVICE TO: • ...read more

Salon Policy

SALON POLICY - WE RESERVE THE RIGHT TO REFUSE SERVICE TO: • Anyone with a nail condition we suspect may be contagious. • Anyone with open or infected wounds in the treatment area. • Anyone in ill health that we suspect may be contagious, or we fear could be further harmed by our services. • Diabetes Client: Please inform our technician so we can provide our service with proper care. NO CUTTING SERVICES ARE ALLOWED. • Rude, mean, or disrespectful people. - YOUR SATISFACTION IS GUARANTEED. If you are ever dissatisfied with any service in the salon we will gladly make the corrections necessary to exceed your expectations within 3 days of your original services. No refund is given after it has been rendered. - Reschedule your appointment if the following conditions are present: open cuts, sores, and contagious diseases. We reserve the right to refuse service. - Gift Cards are not refundable or exchangeable at any time. GC are to be treated as cash, and are therefore not redeemable if lost or stolen. - We love to do children's nails! However, unattended children in the salon are disruptive and dangerous. We use many products that are harmful if ingested or applied to unprotected skin. If you have children under 10 who are not receiving nail services, please keep them safe or leave them at home. - DISCLAIMER: WE ARE NOT RESPONSIBLE FOR YOUR LOST OR DAMAGED CELL PHONE OR PERSONAL BELONGINGS. Please ensure you have payment with you before you arrive for services. If you are not satisfied with your nails, we will happily fix them. If you leave the salon without paying, we will contact the police and prosecute theft of service to the fullest extent of the law. - Cell Phones: Please be respectful to the people around you who are trying to relax during their nail services. Set your phone to vibrate, and use a moderate speaking tone if you need to take a call. Hands free devices are strongly encouraged so that you don't contaminate your nails with dirt and oils from your hair